Administrative Service Business Plan


Administrative Service Business Plan


Everywhere Assistant, a start-up virtual assistant business, is now available. Sadie Clark, the founder and sole worker of the company, is the sole proprietor. The company was started and will provide services to a diverse geographical segment of customers.

The Market

Everywhere Assistant identified three market segments that will be targeted. Companies of different sizes make up the first segment. It is common to see large-scale corporate downsizing during the current business climate. This is helpful for Everywhere Assistant because the downsizing means that people kept within the company are busier than ever. It is not uncommon for downsizing to result in the outsourcing of jobs/projects that the current staff cannot manage. Everywhere Assistant believes that companies will account for the bulk of their sales, relative to other customer segments.

Individuals make up the second segment. This is a very appealing segment as we all have less time in our day. The virtual assistant (VA), can be a way to free up time or not have to perform tasks that we do not like. The services offered to individuals are expected to be less tedious than those provided to businesses.

Last, but not least, are not-for-profit organizations. These organizations, due to their status not for profit, do not have excess capital. Therefore, they strive to maximize employee responsibilities and tasks. This means most employees are quite busy. Organizations don’t have employees that can handle random tasks. VA&#8217’s are well-equipped to take over tasks quickly and smoothly. This saves money for companies as they pay only for the labor to complete the task.

Services

Everywhere Assistant offers many services. The bulk of the services are administrative. They include data entry, mailing list update, and more. These will be the services that are billed at the lowest end of the range of $25-$45. Services that are billed out near the top of the range are those that require higher levels of skills such as accounting, marketing, and graphic design. Services such as concierge services or travel arrangements will fall in the middle. These services are a broad range of services. The customer will not be able to do the services or may not have the time.

Competitive Edge

Most VA services are of a secretarial nature. They are jobs that an administrative assistant can handle. Everywhere Assistant will use their wide range of skills to maximize their competitive advantage. Everywhere Assistant can offer clients more technical skills than the mundane tasks. For example, Everywhere Assistant can use PageMaker and Photoshop to create graphic designs and also have a strong marketing and research background. This is a competitive edge because once a client has found a VA they have an economic incentive to continue to use them as opposed to finding someone else (assuming that they are happy with the level of service and the work product). Clients who are happy with the VA’s work but need assistance on a specific project require the VA to find a solution. The VA (Everywhere assistant) should have a greater range of skills so they can offer more value to the client.

Everywhere Assistant, which is a virtual assistant business model, offers a wide range customer services remotely using the internet. This business model is extremely efficient. It will provide Sadie with a steady income and allow her to choose when and how to work. According to the forecast, revenues will rise for year 2 and 3, with corresponding net profits increases.

1.1 Keys to Success

  • Offer a wide range of services allowing Everywhere Assistant to handle any type of task.
  • It is possible to complete last-minute tasks if you have a flexible schedule.
  • Accurate billing and project estimates are essential.

1.2 Mission

Everywhere Assistant is committed to providing the highest quality administrative assistant services, even from remote locations. Everywhere Assistant will be able to handle a wide range of tasks with a level of professionalism and trust that is hard to come by in today’s world. Everywhere Assistant will meet or exceed the customer’s expectations.

1.3 Objectives

  • To earn more than $35,000 in the first 12 months.
  • To earn enough money to keep the job as a full-time position.
  • Because there are sufficient word of mouth opportunities to stay busy, it is possible to lower marketing expenses.