WorkChairs, an ergonomic product business based in Studio City (California), focuses on selling hard to find ergonomic products to both their local community and online. WorkChairs is owned by Jake and Lisa Wilson, and is a corporation with one other employee, Peter Wilson.
WorkChairs will utilize two sales channels and concentrate on niche products that solve ergonomic issues. These problems have become more common since people use computers more often in their day to work. WorkChairs will use traditional local marketing and sales methods to establish a strong local customer base within the home office, small businesses, and large business community. WorkChairs will also have an online shop to supplement their business and benefit from drop-shipping manufacturer relationships.
WorkChairs follows a conservative financial strategy with low expenses and low payroll. They also have a conservative sales forecast. WorkChairs will keep a positive balance in cash while gradually growing total cash and company wealth.
1.1 Mission
WorkChairs retails specialty ergonomic products both in the local market as well as online. Our mission is to supply quality products to fulfill our customers’ desire for a work environment that is injury- and pain-free. Our goal is satisfaction and solving problems for our customers by offering great products at an economical price.
We are proud to educate our customers about ergonomic issues, so that they don’t experience pain or discomfort in the future. We find doing this is rewarding in a personal and business sense.
1.2 Keys to Success
- Specialty products are not available at large-box retailers like Office Max, Office Depot and Staples. We want niche products that can’t be found at these stores, because we can’t compete with them on price.
- Provide excellent customer service. It can be hard to find customers with enough awareness of the health consequences of regular office work to understand that ergonomic products are necessary. Once we find them, we must make them happy and keep their business coming back to us for any future products.
- To ensure we maintain low expenses and a slow growth rate, we must keep it organic.
- We created a simple-to-use website to educate our customers and potential clients, as well as sell our products effectively.
1.3 Objectives
- After six months of operation, it is possible to become financially independent.
- The market leader for specialty ergonomic products within the local market. There is no official measurement, but it should be relatively easy to guess how our few competitors are doing.
- Your website must be ranked amongst the top five websites offering specialty ergonomic products in terms of both sales and traffic. Unfortunately, we cannot get sales statistics from other competitors. However, we are able to judge their traffic levels based their search engine place, pay per Click advertising, links in their site and Google Pagerank. From there we can guess at how well their site converts visitors into sales.
- Have fun helping our customers work in a safer and more comfortable work environment.